Claims settling agents play a critical role in the insurance industry by investigating and negotiating claims on behalf of insurance companies. In Kenya, these agents are licensed and regulated by the Insurance Regulatory Authority (IRA) to ensure they uphold the highest standards in handling insurance claims. Below is a comprehensive list of licensed claims settling agents in Kenya as of 2025.
List of Licensed Claims Settling Agents in Kenya 2025
These are the licensed claims settling agents in Kenya, authorized by the Insurance Regulatory Authority to handle claims and provide settlement services:
1. Agriculture And Climate Risk Enterprises Limited
- License Number: IRA/07/051/2025
2. Axios Risk Solutions Limited
- License Number: IRA/07/055/2025
3. Bima Claims Settling Agents
- License Number: IRA/07/025/2025
4. Cigna International Health Services Kenya Limited
- License Number: IRA/07/030/2025
5. CSL Services Limited
- License Number: IRA/07/039/2025
6. Independent Adjusters Kenya Limited
- License Number: IRA/07/003/2025
7. Insurance Administration Exchange (Africa) Limited
- License Number: IRA/07/038/2025
8. Kenbright Medical Claims Settlement Agent Limited
- License Number: IRA/07/056/2025
9. Lionrock Claims Settling Agents Limited
- License Number: IRA/07/067/2025
10. Masterclass Claims Services Limited
- License Number: IRA/07/046/2025
11. Minet Kenya Consulting Limited
- License Number: IRA/07/049/2025
12. Simplite Claims Settling Agent Limited
- License Number: IRA/07/064/2025
13. Zamara Actuaries Administrators And Consultants Limited
- License Number: IRA/07/058/2025
Insurance Regulatory Authority Contacts
For more information on licensed claims settling agents or to verify an agent’s status, you can contact the Insurance Regulatory Authority directly:
- Phone: 0719 047 000 / 020 499 6000
- Email: [email protected]
- Head Office: Zep-Re Place, Longonot Road – Upper Hill, Nairobi

