Nairobi, the bustling capital city of Kenya, is home to a vibrant mobile phone repair industry, with numerous shops providing expert repair services for a wide range of devices. Whether you’re dealing with a cracked screen, charging issues, or software malfunctions, Nairobi offers some of the best mobile repair specialists to ensure your device gets back to optimal working condition.
In Kenya, mobile phone repair services are categorized into authorized brand service centres and specialized independent shops.
Authorized Service Centres
These centres use genuine manufacturer parts and are the only ones authorized to handle warranty-compliant repairs.
- Carlcare Kenya: The official service provider for TECNO, Infinix, itel, and Syinix.
- Locations: Nairobi (Caxton House, Kenyatta Ave & Luthuli Ave), Mombasa, Kisumu, Eldoret, and Kisii (Ouru Complex).
- Sunday Hours: Generally Closed; standard hours are Mon–Fri 9 AM – 5 PM.
- Samsung Care: Official support for all Samsung Galaxy devices.
- Main Hubs: Nairobi (Hilton Building, Mama Ngina St; Bazaar Plaza, Moi Ave) and Westlands.
- Sunday Hours: Most are Closed, but the Samsung Service Center Westlands is listed as open 24 hours.
- Apple Authorized Service Providers:
- iCare Kenya: Certified diagnostics and repairs for iPhone, MacBook, and iPad.
- Mac & More Solutions: Located at Bandari Plaza, Westlands. Offers mail-in and free delivery for repairs.
- Xiaomi Service Center: Located at Rehani House, 5th Floor, Koinange Street, Nairobi.Â
List Of Best Mobile Phone Repair Shops In Nairobi
From professional iPhone repairs to services for Android smartphones, tablets, and laptops, the city boasts several mobile repair shops with experienced technicians and affordable prices. Here’s a list of the best mobile phone repair shops in Nairobi, where you can get fast, reliable, and quality repairs for all your mobile devices.
1. PixelPro Devices: Expert iPhone Repair Services in Kenya
Location: Nairobi
Contact: 0712 842 164
Website: pixelpro.co.ke
PixelPro Devices specializes in iPhone repair services, offering everything from screen replacements to battery fixes and water damage repairs. Their certified technicians use genuine replacement parts, ensuring top-quality repairs for all iPhone models. With a commitment to excellence, PixelPro guarantees fast and affordable services.
2. Calcare
Location: 2nd floor, Caxton House, Kenyatta Avenue, Nairobi
Contact: 0709 698 888
Calcare provides comprehensive mobile repair services across Nairobi, including screen replacements, battery issues, and software troubleshooting. Known for its well-trained technicians and excellent customer service, Calcare is a trusted name in the mobile repair industry.
3. Wefix Tech
Location: Caxton House, Opposite GPO, Nairobi
Contact: 0111 040 999
Wefix Tech is a professional repair shop specializing in smartphones, tablets, laptops, and even game consoles. Offering a variety of services such as screen repairs, hardware upgrades, and software fixes, Wefix Tech is a one-stop-shop for all your device repair needs.
4. Smartcell Technologies
Location: Kenyatta Avenue, Phoenix House, 2nd floor, Suite 4, Nairobi
Contact: 0726 951 195
Smartcell Technologies offers mobile phone repair services at competitive prices, including screen replacements, battery changes, virus removal, and more. They provide high-quality repairs for all major smartphone brands and ensure customer satisfaction with every service.
5. Smartphone Kenya
Location: Saachi Plaza, Block A, Suite A6, Argwings Kodhek Road, Kilimani, Nairobi
Contact: 0773 960 189
Smartphone Kenya offers a wide range of services for mobile phones, tablets, and laptops. Known for its professionalism and commitment to customer satisfaction, Smartphone Kenya provides repairs, upgrades, and warranty support for walk-in and corporate clients alike.
6. Fawaz Mobile Care
Location: Mfangano Street, Nairobi
Contact: 0722 660 588
Fawaz Mobile Care offers affordable mobile phone and computer repair services. Their experienced technicians provide a variety of repair services, including screen fixes, battery replacements, and software troubleshooting, ensuring your device is back to optimal performance.
7. iFix Kenya Limited
Location: Pioneer, Kimathi Street, Nairobi
Contact: 0700 049 000
iFix Kenya is a reputable repair shop offering expert services for mobile phones, tablets, and laptops. They specialize in quick repairs with genuine parts and affordable prices. iFix Kenya is known for its reliable and efficient repair services, making it a go-to option for mobile phone repairs in Nairobi.
8. Mobile King
Location: Parklands, 4th Avenue, Diamond Plaza, Nairobi
Contact: 0713 818 854
Mobile King focuses primarily on iPhone repairs, offering services such as screen replacements, battery fixes, and other device issues. The shop is known for its expert technicians who provide high-quality repairs to keep your iPhone functioning like new.
9. Diamond Fonefix Service Centre
Location: Diamond Plaza, Basement Shop No. 4, Nairobi
Contact: 0722 171 170
Diamond Fonefix is an authorized repair center specializing in major and minor iPhone repairs. Known for its professionalism and quality service, this shop provides everything from screen replacements to advanced software fixes, making it one of the best options for Apple device repairs.
10. Phone Repair Kenya
Location: Revlon Plaza, Biashara Street, 2nd floor, Shop No. 2, Nairobi
Contact: 0703 856 989
Phone Repair Kenya offers a comprehensive range of mobile, tablet, and laptop repair services. They work with top brands such as Apple, Samsung, Huawei, Tecno, and more. With their experienced technicians and customer-focused approach, Phone Repair Kenya is a trusted name in mobile repairs in Nairobi.
11. Techbay Electronics
Location: Latema Plaza, Latema Road, Nairobi
Contact: 0723 981 091
Techbay Electronics provides expert repair services for smartphones, tablets, iPads, and laptops. Their services include screen repairs, battery replacements, and system troubleshooting, ensuring that your devices are fixed with quality parts and at affordable prices.
Key Considerations
- Warranty: Repairs at unauthorized shops will void your official manufacturer warranty. Authorized providers like Carlcare offer a 90-day warranty on their repairs.
- Door-to-Door Service: As of early 2026, Carlcare has expanded its home pickup and delivery repair services to Nairobi, Mombasa, and Kisumu