In August 2022, the government of Kenya introduced new digital number plates for vehicles to enhance road safety, reduce vehicle-related crimes, and improve tracking systems. The new plates come with advanced features, including a QR code, a microchip, a Kenyan flag, holograms, and an NTSA serial number. These features will make it easier for the government to track stolen vehicles, monitor road safety, and manage vehicle ownership details.
All imported vehicles are fitted with the new plates at the point of entry. However, owners of already registered vehicles need to apply for the new number plates. In this guide, we will walk you through the application process and provide you with important details about the new plates.
Steps to Apply for New Digital Number Plates in Kenya
There are two ways to apply for the new digital number plates: manual application and online application via the Transport Integrated Management Systems (TIMS).
1. Manual Application Process
If you prefer the traditional route, follow these steps:
- Step 1: Obtain an application form from the National Transport and Safety Authority (NTSA).
- Step 2: Fill in the form with your vehicle details and indicate the type of plates you need.
- Step 3: Submit the completed form to the nearest NTSA office.
- Step 4: Make the required payment: Ksh 3,000 for motor vehicles or Ksh 1,500 for motorcycles.
- Step 5: You will receive an SMS notification informing you of when and where to pick up your new plates.
2. Online Application via TIMS
For a more convenient application process, you can apply online through the NTSA’s TIMS portal. Here’s how to do it:
- Step 1: Visit the NTSA TIMS website: https://timsvirl.ntsa.go.ke.
- Step 2: Log in with your credentials.
- Step 3: Navigate to the “Vehicle Registration” section and select Reflective No. Plate.
- Step 4: Click on “Apply for Reflective Plate.”
- Step 5: Select your vehicle from the list and click “Next.”
- Step 6: Choose New Generation Plate as the reason for application.
- Step 7: Select your preferred notification method: SMS or email.
- Step 8: Choose the format of your plates (oblong or square).
- Step 9: Pick the collection center and provide the ID of the person collecting the plates.
- Step 10: Upload a PDF copy of your original logbook and the front and rear plates.
- Step 11: Confirm your vehicle details and proceed to payment (Ksh 3,050 for motor vehicles via M-Pesa).
- Step 12: Once the payment is complete, you will receive a collection notification within 7 days.
Costs of New Digital Number Plates
- For motor vehicles: Ksh 3,000
- For motorcycles: Ksh 1,500
- Preferred number plates: Ksh 30,000
If you’re replacing damaged or lost plates, you will also need to pay the above fees.
How Long Does It Take to Process a New Number Plate?
It typically takes about 7 days to process the new number plates. You will be notified via SMS or email when your plates are ready for collection.
Important Deadline for Applying for New Digital Number Plates
The government has set a deadline for switching to the new number plates. All vehicle owners must apply for their new plates by April 1st, 2024. Failure to do so will incur a penalty of Ksh 20,000. The deadline for registration began on October 1, 2022, and the government is urging all motorists to comply within the given timeline.
Advantages of Digital Number Plates in Kenya
The introduction of digital number plates comes with several key advantages:
- Combating crime: Digital plates will help curb vehicle theft, fraud, and terrorism-related activities.
- Improved tracking: With QR codes and microchips embedded in the plates, stolen vehicles can be tracked more easily.
- Increased safety: These plates will improve road safety by providing reliable vehicle information.
NTSA Contacts
For inquiries or further assistance regarding the new digital number plates, you can reach NTSA through the following contact details:
- Phone: 0709 932 000, 020 6632 000
- Email (general inquiries): [email protected]
- Complaints email: [email protected]
- Corruption reporting email: [email protected]