FedEx operates one of the most reliable courier and logistics networks in Kenya, supporting both local and international shipping. Known globally for speed, security, and efficient tracking systems, FedEx serves businesses, e-commerce sellers, and individuals who need dependable delivery solutions.
In Kenya, FedEx Kenya provides express parcel delivery, freight forwarding, dangerous goods handling, and customs-cleared international shipments. Whether you are sending documents, parcels, or bulk freight, understanding FedEx Kenya charges, tracking options, and office locations helps you plan shipments more efficiently.
About FedEx in Kenya
FedEx, originally known as Federal Express, is a U.S.-based multinational logistics company headquartered in Memphis, Tennessee. The company pioneered overnight shipping and remains a global leader in express logistics. In Kenya, FedEx operates through road and air networks, connecting Nairobi, Mombasa, Kisumu, and regional towns to the global FedEx system.
How to Track Your FedEx Kenya Shipment
Tracking a FedEx Kenya shipment is simple and available online at any time.
Visit the official FedEx Kenya website
Enter your tracking number in the tracking field
Click the Track button to view shipment status
If you do not have a tracking number, you can still monitor your parcel using the “Track by Reference” option. This allows tracking through the shipper’s reference number and shipment details provided at booking.
FedEx Kenya Rates and Charges
FedEx Kenya charges vary depending on shipment type, weight, destination, and special handling requirements. Below is a general overview of commonly applied rates and surcharges.
International Dangerous Goods Surcharges
Accessible Dangerous Goods
International Parcel: KES 110 per kg, minimum KES 8,270
International Freight: KES 110 per kg, minimum KES 8,270
Inaccessible Dangerous Goods
International Parcel: KES 35 per kg, minimum KES 6,200
International Freight: KES 35 per kg, minimum KES 6,200
Dry Ice Handling
International Parcel: KES 30 per kg, minimum KES 1,300
International Freight: KES 30 per kg, minimum KES 1,300
Only one dangerous goods surcharge applies if multiple regulated items are shipped together.
FedEx Kenya Collection and Delivery Fees
Out-of-pickup area: KES 30.6 per kg or minimum KES 1,224
Out-of-delivery area: KES 30.6 per kg or minimum KES 1,224
Address correction: KES 1,122 per shipment
Saturday delivery: KES 816 per shipment
Non-stackable shipment handling: KES 19,176 per shipment
Indirect or direct signature required: KES 510 per shipment
Adult signature required: KES 612 per shipment
Billing a third party attracts a 2.5% charge on transport and surcharges, excluding taxes and customs fees. All part kilograms are charged as full kilograms.
FedEx Kenya Offices and Branch Contacts
Nairobi Office
Bruce House, Ground Floor
Telephone: +254 20 261 0502
Head Office
Clifton Park Building, Ground Floor East Wing, Mombasa Road
JKIA Office
KAHL Building, 1st Floor, Room 146
Telephone: +254 20 804 5280
Mombasa Office
Diamond Trust Arcade, Moi Avenue
Telephone: +254 41 231 2000
Kisumu Office
IPL Plaza, First Floor, near KPLC
Telephone: +254 20 261 0503
Kericho Office
Ndege Chai House, First Floor
Telephone: +254 20 261 0501
FedEx Kenya Customer Care Contacts
Telephone: +254 20 390 7000
Mobile: +254 730 117 000
Email: [email protected]
FedEx Kenya continues to support growing trade, e-commerce, and international shipping needs across the country. With transparent charges, reliable tracking, and nationwide offices, it remains one of the most trusted courier services in Kenya.
